Which approach uses slow, familiar words, low pitch, positive instructions, 1 action, and no questions?

• A. Approach to blindness
• B. LTC Drug Problems
• C. Home drug problems
• D. Approach to confusion

Answer: (D)

Communicating with a person who is confused requires a calm, simple, and directive style. Use slow, familiar words, a low-pitched voice, and positive instructions. Give one action at a time and avoid asking questions, because questions can overwhelm or confuse someone who isn’t processing information well. This combination reduces cognitive load, lowers anxiety, and makes it easier for the person to understand and follow through.

This approach exactly matches how you support someone experiencing confusion, so it’s the best fit. Other scenarios focus on different needs—like describing the environment for someone who is blind or addressing medication-related issues—so they rely on different communication targets.